How to Obtain Referalls

2 - The Foundation

Requesting Reviews and gathering referrals

Make it a requirement for the homeowner to post a review about their experience with you on various platforms such as the neighborhood Facebook page, their personal Facebook page, and any relevant community apps like Nextdoor.

Provide clear instructions on how to leave a review and ensure the process is as simple as possible for the homeowner.

Incentivize Referrals:

Offer incentives or rewards for homeowners who refer others to you. This could be a discount on their own solar installation, gift cards, or other perks.

Ensure that the incentives are attractive enough to motivate homeowners to actively refer their friends and neighbors.

Personal Introductions:

Encourage the homeowner you just enrolled in solar to introduce you to their neighbors personally.

Offer to accompany the homeowner as they introduce you to their neighbors, providing an opportunity for you to establish rapport and answer any questions neighbors may have.

Host Neighborhood Events:

Organize neighborhood events or informational sessions where homeowners can learn more about solar energy and the benefits of switching to solar.

Use these events as an opportunity to network with potential customers and gather referrals from satisfied homeowners.

Provide Shareable Content:

Create shareable content such as informational videos, infographics, or blog posts that homeowners can easily share with their network.

Include a call-to-action in the content encouraging viewers to contact you for more information or a consultation.

Follow-Up and Maintain Relationships:

Stay in touch with your existing customers through regular follow-up calls, emails, or newsletters.

Maintain a positive relationship with homeowners to increase the likelihood of them referring others to you in the future.

Offer Exceptional Customer Service:

Ensure that every interaction with homeowners is characterized by exceptional customer service.

Exceed their expectations at every step of the process, from initial consultation to post-installation support, to encourage them to recommend you to others.--

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