Welcome back, member!

Valued Contractors,
GoodLeap prides itself on creating low-friction processes for consumers and contractors while at the same taking extra care to protect our customers and better the industry as a whole. To achieve these goals, starting Wednesday, April 10, 2024, we'll conduct a quick 3-5 minute project verification call for borrowers aged 65 and older on all solar loans.
Project Verification Call Details

• Successful completion of the call is required to obtain Notice-to-Proceed (NTP).
• Calls start once the customer signs the initial set of loan documents, regardless of when the loan was submitted.
• Note: We will not re-conduct the call if there is a change order and new documents are sent.
• Calls start once the customer signs the initial set of loan documents, regardless of when the loan was submitted.
• GoodLeap attempts to call the borrower once per day for four days until it is completed.
• If GoodLeap is unable to reach the borrower, it becomes the contractor's responsibility to have them call us back at (855) 212-4485.

Please note: GoodLeap's escalation policies apply to this call and a welcome call post-funding will still be made to all borrowers.
Thank you for trusting us to make the necessary decisions to support the long-term success of our industry and your business for years to come. If you have any questions, don't hesitate to contact your Business Development Representative.
Sincerely,
The GoodLeap Team

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In anticipation of the Illinois Power Agency’s upcoming release of the Renewable Energy Credit (“REC”) Pricing for the 2024-25 Illinois Shines Program Year (the “24-25 Program Pricing”), Sunnova will immediately effectuate a $0.20/kW EPC holdback (the “EPC Holdback”) for each waitlisted Sunnova Distributed Generation Projects (“Waitlisted Projects”) with either a Lease Agreement, a Power Purchase Agreement, or a Loan Agreement.An average equivalent EPC Holdback Amount will be held back from the pricing displayed in Sunnova’s Portal.

Upon the release of the 24-25 Program Pricing, Sunnova will perform a monthly true-up (each a “Monthly True-Up”) to accommodate for the price differential between the 24-25 Program Pricing and the EPC Holdback for all affected Waitlisted Projects in Final Stage.

If applicable, following each Monthly True-Up, Sunnova will either refund excess amounts or set off future Payments with such shortage amounts for each affected Waitlisted Project. If you have any question, please reach out to your DSM.

Best,

Mark Delaney
SVP, Dealer Sales and Operations