Day 11 Task
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2 - The Foundation
Todo List
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Quiz
What percentage of communication is conveyed through words or verbal according to the 7/38/55 rule?
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What percentage of communication does tone of voice account for according to the text?
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How does the pitch of one's voice influence communication?
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How does volume affect communication, according to the text?
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Which aspect of communication includes pitch, pace, and volume of voice?
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Which body language cue is mentioned as making a salesperson appear confident, attentive, and engaged?
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What percentage of communication do words account for?
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Which of the following is NOT recommended when using verbal communication?
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What is the purpose of using assumptive language in sales?
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What percentage of communication does body language account for?
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How does body language influence a customer's perception, according to David Lewis?
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What is suggested regarding positioning when interacting with a customer?
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