1 - The Illinois Orientation
Day 2
No items found.
Day 3
No items found.
Day 4
No items found.
Day 5
No items found.
Day 6
No items found.
Day 7
No items found.
Day 8
No items found.
Day 9
No items found.
Day 10
No items found.
Day 11
No items found.
Day 12
No items found.
Day 13
No items found.
Day 14
No items found.

Sales and Marketing Interactions

1 - The Illinois Orientation

Adherence to federal, state, and local laws governing customer contact, including restrictions outlined by the Do Not Call Registry, CAN-SPAM Act, Telemarketing Sales Rule, and Telephone Consumer Protection Act.

Specific provisions encompass:

  • Restrictions on manual calls to wireless numbers.
  • Call time limitations.
  • Prohibitions on calls during holidays or emergencies.
  • Obtaining prior express written consent for auto dialing or texting wireless numbers.
  • Implementing compliant opt-out mechanisms for automated messages, including toll-free opt-out options.
  • Compliance with email regulations, including proper identification and opt-out provisions.

Respect for Customer Preferences:

  • Respect customers' preferences by maintaining accurate "do-not-contact" lists.
  • Subcontractors must also uphold these lists.

Adding Customers to "Do-Not-Contact" Lists:

  • Immediate addition of customers requesting "do-not-contact" status to the relevant lists.

Access to "Do-Not-Contact" Lists:

  • Ensuring accessibility of up-to-date "do-not-contact" lists for all employees, agents, and contractors.
  • Compliance with all relevant laws and program guidelines concerning sales and marketing interactions.

Todo List

Click the box to confirm you have downloaded and logged into each software listed below:

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Quiz

No items found.
Retake Quiz

0 Comments

Active Here: 0
Be the first to leave a comment.
Loading
Someone is typing...
No Name
Set
4 years ago
Admin
(Edited)
This is the actual comment. It can be long or short. And must contain only text information.
No Name
Set
2 years ago
Admin
(Edited)
This is the actual comment. It's can be long or short. And must contain only text information.
Load More
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Load More
Leave a comment
Join the conversation
To comment, you need to be on the Student plan or higher.
Upgrade