Financial Implications For Customers
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1 - The Illinois Orientation
Financial Implications For Customers:
- Statements about potential cost savings must reflect the standardized savings estimate provided in the Illinois Shines Informational Brochure.
- Prohibited statements include guaranteeing savings without an explicit guarantee in the contract.
- Permissible statements include providing estimates of potential savings based on industry trends or specific circumstances.
- All claims must be truthful and substantiated.
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